At xim88, your privacy is not just a legal obligation — it is a core value. Find out exactly how we collect, use, and protect every piece of information you entrust to us.
Six layers of data protection we apply to ensure the privacy of every Malaysian user is fully preserved
Every detail you enter on the xim88 platform – from personal information to financial transactions – is encrypted using the same SSL 256-bit technology used by leading banks in Malaysia. No external party can intercept your data while it is in transit.
Your personal data is stored on servers protected by multi-layered access controls. Only authorised staff can access user information, and all access is logged for ongoing security audits. Our servers are monitored around the clock, 24 hours a day.
The identity verification (KYC) process at xim88 is conducted through secure channels. Your identification documents are processed solely for verification purposes and are not shared with any third party without your consent, except where required by law.
Xim88 provides two-factor authentication to add an extra layer of security to your account. Even if someone obtains your password, they will not be able to log in without the verification code sent to your registered device.
Xim88 has never and will never sell, rent or commercialise your personal data to any third party for marketing purposes. Your data belongs to you – we only use it to enable xim88 services to function properly for you.
You have the full right to access, correct, or request deletion of your personal data at any time. Contact the xim88 support team and we will process your request within the timeframe required by applicable law.
Malaysia Online Betting Platform
Welcome to the xim88 Privacy Policy page. We understand that privacy is more than just words – it is a fundamental right of every user that must be upheld with full responsibility. This document transparently and comprehensively explains how xim88 collects, processes, stores and protects your personal data while you use our platform.
This policy applies to all users who register, access, or interact with the xim88 platform on any device — whether a laptop, smartphone, or tablet. By using the xim88 platform, you confirm that you have read and fully agree to this privacy policy.
Xim88 is an online betting platform operating for users in Malaysia. As a responsible platform operator, we are committed to complying with all applicable data protection requirements and handling your personal data in a fair, transparent and secure manner.
This Privacy Policy covers all services offered by xim88, including sports betting, slot games, live casino, e-sports, promotional programmes, customer support services, and all other digital interactions between you and our platform. We are committed to ensuring that every data-related decision we make is aligned with the best interests of our users.
This Privacy Policy should be read together with Terms and Conditions xim88 and the Responsible Gaming us. Together, these three documents form the entire agreement between you and xim88.
Xim88 collects your personal data through several means – directly when you register or use the platform, automatically through tracking technologies, and occasionally from trusted third-party sources. The following are the categories of data we collect:
| Data Categories | Example Information | Data Collection Sources |
|---|---|---|
| Identity Data | Full name, date of birth, ID number, photo | Account registration, KYC |
| Contact Data | Phone number, email address, residential address | Account registration |
| Financial Data | Bank account details, transaction records, deposit & withdrawal history | Platform transactions |
| Usage Data | Betting history, games played, active session duration | In-platform activity |
| Technical Data | IP address, device type, web browser, approximate location | Automatically upon access |
| Communication Data | Live chat session records, support emails, feedback | Customer support interactions |
Xim88 only collects data that is genuinely necessary to provide our services safely and efficiently. We do not collect excessive sensitive information that is irrelevant to platform operations.
All data we collect is used for clear and legitimate purposes. xim88 never uses user data for purposes unrelated to platform operations or contrary to users' interests. The following are the primary purposes for which your personal data is used:
Xim88 does not use user data for automated profiling that makes significant decisions without human involvement. Any analytics we conduct are aimed at improving the platform, not at discriminating against or disadvantaging users.
Xim88 does not sell, rent or trade your personal data to any third party for commercial purposes. However, there are certain situations where we need to share data with specific parties to enable the platform to function properly:
All third parties working with xim88 are required to sign a data processing agreement obligating them to protect user data to the same rigorous standards as xim88's own privacy policy.
Xim88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and analyse platform performance. Cookies are small text files stored on your device when you access the xim88 platform.
Here are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and experience of the xim88 platform. We recommend keeping essential cookies active for the best experience.
Xim88 invests seriously in data security infrastructure. We implement a multi-layered security approach designed to protect your personal data from unauthorised access, disclosure, alteration or destruction.
In the event of any data breach involving your personal information, xim88 is committed to notifying you within the stipulated timeframe and taking all necessary steps to minimise the impact on you.
Xim88 fully respects users' rights regarding their personal data. You have the following rights, which you may exercise at any time by contacting our support team:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or incomplete data promptly.
Request deletion of your personal data, subject to legal requirements.
Object to the processing of your data for specific purposes you have not consented to.
Receive your data in a readable format for transfer to another platform.
Restrict the processing of your data while a dispute or review is in progress.
Xim88 does not retain your personal data longer than necessary for the stated purposes or as required by law. Data retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be re-identified. Deletion is carried out systematically and is irreversible.
If you submit an account deletion request, xim88 will process it within the stipulated timeframe. However, certain financial records may need to be retained for a period required by law even after the account has been closed.
Xim88 is a platform restricted to users aged 18 and above only. We take child protection very seriously and do not intentionally collect personal data from individuals under the age of 18.
All registered users are required to confirm that they have reached the legal age. xim88 enforces age verification through the KYC process to ensure compliance. Should we find that personal data has been inadvertently collected from underage users, we will take immediate action to delete that data and close the relevant account.
If you are aware that someone under the age of 18 has registered on the xim88 platform, please contact us immediately via email or live chat so we can take the appropriate action.
Xim88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements or changes in platform operations. Any significant changes will be communicated to users via in-platform notifications or email to your registered address.
The latest version of the Privacy Policy will always be available on this page with a clearly stated update date. We recommend that you check this page periodically to ensure you are always informed of how we handle your personal data.
Your continued use of the xim88 platform after any changes to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with the changes, you have the right to close your account and stop using the platform.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to the xim88 privacy team. We are committed to addressing every inquiry seriously and within a reasonable timeframe.
To help us process your request more efficiently, please provide your full name, xim88 account username and a detailed description of your inquiry or request. All privacy-related communications are handled confidentially and exclusively by authorised personnel.
Xim88 values your trust. Your privacy is our priority, and we continually strive to improve our data protection practices for the safety and comfort of all users in Malaysia.
Register today and enjoy a safe, transparent betting platform trusted by thousands of users across Malaysia. Your privacy and security are always guaranteed.